Privacy Policy

Last updated: April 9, 2026

1. Information We Collect

We collect information you provide directly to us, including:

Account information (name, email, password)
Payment information (processed securely via Stripe)
Order history and eSIM activation data
Communication preferences

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your eSIM orders
Provide customer support
Send service-related notifications
Improve our products and services
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with:

Service providers who assist in our operations (payment processors, hosting providers)
Legal authorities when required by law
Business partners with your consent for integrated services

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted and processed through secure payment providers.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. Contact us at privacy@simhb.com to exercise these rights.

6. Cookies

We use cookies and similar tracking technologies to maintain session state, remember your preferences, and analyze site traffic. You can control cookie preferences through your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@simhb.com